Campaign 00V-351

Vehicle description: minivans built with instrument clusters without the message center, fail to comply with the requirements of standard no. 118,…

View NHTSA filingAll Ford campaigns
Defect summary

VEHICLE DESCRIPTION: MINIVANS BUILT WITH INSTRUMENT CLUSTERS WITHOUT THE MESSAGE CENTER, FAIL TO COMPLY WITH THE REQUIREMENTS OF STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT DOORS ARE OPENED.

Consequence

THE STANDARD REQUIRES THAT POWER OPERATED WINDOWS MAY BE CLOSED ONLY WHEN THE KEY IS IN THE "ON," "START," OR "ACCESSORY" POSITIONS, OR DURING THE INTERVAL BETWEEN THE TIME THE KEY IS TURNED OFF, AND THE OPENING OF EITHER OF THE VEHICLE'S FRONT DOORS.

Remedy

DEALERS WILL RECONFIGURE THE VEHICLE FRONT END ELECTRONIC MODULE.

Notes

OWNER NOTIFICATION BEGAN JANUARY 24, 2001.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Source: NHTSA ODI recalls file, campaign 00V351000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 431, of which 48 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 00V-351
MakeModelModel yearsComplaints on this component
FordWindstar1999 to 2000431
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.