VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FRONT SUSPENSION LOWER BALL JOINTS WERE NOT TIGHTENED TO SPECIFICATIONS WHEN THEY WERE ATTACHED TO THE LOWER CONTROL ARMS.
IF THE BALL JOINT ATTACHING NUTS ARE NOT ADEQUATELY TIGHTENED, THEY CAN LOOSEN AND ULTIMATELY, RESULT IN FRACTURE OF THE BALL JOINT STUD. IF THE BALL JOINT FRACTURES, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TORQUE ON THE TWO BALL JOINT ATTACHING NUTS. VEHICLES WITH LOOSE BALL JOINT ATTACHING NUTS WILL EITHER HAVE THE FASTENERS TIGHTENED TO SPECIFICATION, OR IF NECESSARY, THE BALL JOINTS WILL BE REPLACED.
OWNER NOTIFICATION BEGAN NOVEMBER 27, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAGUAR AT 1-800-452-4827. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).