Campaign 01V-389

Vehicle description: trucks equipped with e-tech engines

View NHTSA filingAll Mack Trucks campaigns
Defect summary

VEHICLE DESCRIPTION: TRUCKS EQUIPPED WITH E-TECH ENGINES. A CONDITION EXISTS ON THE AUXILIARY DRIVE SHAFT OF THE E-TECH ENGINE THAT CAUSES THE LOSS OF POWER STEERING ON VEHICLES WHERE THE POWER STEERING PUMP IS MOUNTED OFF THE FRONT OF THE ENGINE.

Consequence

THIS COULD RESULT IN THE LOSS OF POWER STEERING.

Remedy

DEALERS WILL INSPECT THE VEHICLES AND REPLACE THE NUT THAT HOLDS THE GEAR TO THE AUXILIARY DRIVE SHAFT. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Source: NHTSA ODI recalls file, campaign 01V389000. Text as published by NHTSA.
Vehicles covered

7 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 01V-389
MakeModelModel yearsComplaints on this component
MackCH20010
MackCL20010
MackCV20010
MackCX20010
MackDMM20010
MackRB20010
MackRD20010
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.