THULE TRUNK MOUNT BIKE CARRIERS PRODUCED AND SOLD BETWEEN JANUARY AND AUGUST 2002, MODEL(S) SPEEDWAY (PN 961, 962, AND 91962) AND FREEWAY (PN 960). THE POSITIONING SPRING PIN THAT SETS INTO THE HUB CAN SLIP POSITION IF THE RACK IS OVERSTRESSED. IF THIS HAPPENS, THE BIKE(S) CAN FALL OFF THE BIKE RACK.
SHOULD THIS OCCUR WHILE THE VEHICLE IS IN MOTION, A FOLLOWING MOTORIST COULD STRIKE THE BIKE(S), POSSIBLY RESULTING IN A VEHICLE CRASH.
THULE WILL NOTIFY ITS DEALERS AND CUSTOMERS AND WILL REPLACE THE DEFECTIVE BIKE RACKS FREE OF CHARGE. OWNER NOTIFICATION BEGAN SEPTEMBER 30, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REPLACEMENT BIKE RACK WITHIN A REASONABLE TIME SHOULD CONTACT THULE AT 800-848-5391.
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).