ON CERTAIN LOW FLOOR TRANSIT BUSES EQUIPPED WITH ADHESIVELY BONDED ALUMINUM BUS DOOR PANELS, DUE TO AN IMPERFECT BONDING OF THE DOOR PANEL SKIN TO THE PANEL FRAME, ENVIRONMENTAL MOISTURE MAY INFILTRATE REGIONS OF IMPERFECT BONDING AND CAUSE SEPARATION OF THE FRAME AND DOOR PANEL.
UNDER THESE CONDITIONS, IF THE PANEL IS SEPARATING OR HAS SEPARATED, A PASSENGER COULD FALL FROM THE BUS ONTO THE ROADWAY, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
VAPOR WILL NOTIFY CUSTOMERS TO HAVE THEIR BUSES INSPECTED AND WILL INSTALL MECHANICAL FASTENERS TO ATTACH THE SKINS TO THE FRAME ELEMENTS FREE OF CHARGE. OWNER NOTIFICATION BEGAN DECEMBER 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VAPOR CORPORATION AT 847-967-8300 OR NEW FLYER AT 1-204-224-1251.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).