COSCO ARRIVA AND TURNABOUT INFANT CAR SEATS/CARRIERS MANUFACTURED BETWEEN SEPTEMBER 10, 1997, AND JANUARY 31, 2000, INCLUDING SEATS SOLD AS PART OF A STROLLER COMBINATION. WHEN USED AS AN INFANT CARRIER, THE HANDLE LOCKS ON EACH SIDE OF THE SEAT CAN UNEXPECTEDLY RELEASE, CAUSING THE SEAT AND INFANT TO FLIP FORWARD.
THE INFANT CAN SUFFER SERIOUS INJURIES.
DOREL JUVENILE GROUP WILL NOTIFY REGISTERED OWNERS ABOUT THIS RECALL. ALL OWNERS ARE ADVISED TO CHECK THE MANUFACTURING DATE AND MODEL NUMBER TO DETERMINE IF THEIR SEAT IS AFFECTED BY THE RECALL. IF SO, OWNERS SHOULD CONTACT DOREL BY VISITING THEIR WEBSITE AT WWW.DJGUSA.COM, CLICK ON "CONSUMER SERVICES" OR CALLING DOREL'S TOLL-FREE NUMBER (800-880-9435) TO RECEIVE A FREE REPAIR KIT. UNTIL THE REPAIR KIT IS INSTALLED, OWNERS ARE INSTRUCTED NOT TO CARRY THE SEAT BY ITS HANDLE. OWNER NOTIFICATION BEGAN JUNE 25, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REPAIR KIT WITHIN A REASONABLE TIME SHOULD CONTACT DOREL AT 1-800-880-9435.
SEATS MADE AFTER JANUARY 31, 2000, WERE MADE WITH A DIFFERENT LOCKING MECHANISM AND ARE NOT PART OF THE RECALL.THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT.THE COMPANY HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE.CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).