ON CERTAIN VEHICLES, THE LOWER SCREW CONNECTION OF THE REAR STRUTS TO THE CHASSIS MAY FAIL. THE HEAD (TOP) OF THE SCREW SECURING THIS CONNECTION MAY BREAK. THE REMAINING PORTION OF THE SCREW WILL STILL HOLD THE STRUT IN PLACE.
IF LEFT UNATTENDED OVER A PERIOD OF TIME, AND DEPENDING ON DRIVING CONDITIONS, THE REMAINING PORTION OF THE SCREW MAY BREAK. IF IT BROKE, THE CHASSIS WOULD LEAN DIRECTLY ON THE TIRE DIMINISHING THE DRIVER'S ABILITY TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE LOWER SCREW CONNECTION OF THE REAR STRUTS. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).