Campaign 03V-087

Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 212, "windshield mounting." the…

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Defect summary

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.

Consequence

POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

Remedy

DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.

Notes

FORD RECALL NO.03C03. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Source: NHTSA ODI recalls file, campaign 03V087000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 342, of which 6 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 03V-087
MakeModelModel yearsComplaints on this component
FordTaurus2002 to 2003296
MercurySable2002 to 200346
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.