CERTAIN WINDSHIELDS THAT WERE SOLD AS STANDARD EQUIPMENT ON THESE MOTORCYCLES OR SOLD AS ACCESSORIES FOR ALL OTHER CHIEF MODELS MAY HAVE DEFECTIVE BRACKETS. THE BRACKETS THAT ATTACH THE WINDSHIELD TO THE MOTORCYCLE ARE FORMED SUCH THAT THE MOUNTING BOLTS ARE NOT FLUSH WITH THE BRACKET. THIS COULD PLACE EXCESSIVE STRESS ON THE BOLTS CAUSING THEM TO BREAK.
BROKEN MOUNTING BOLTS COULD LEAD TO THE WINDSHIELD COMING LOOSE AND EVEN FALLING OFF THE BIKE, POTENTIALLY STRIKING THE RIDER OR OTHERWISE CAUSING THE RIDER TO LOSE CONTROL OF THE MOTORCYCLE AND CRASH.
DEALERS WILL REPLACE THE BRACKETS AND BOLTS ON THE WINDSHIELD. OWNER NOTIFICATION BEGAN MAY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN MOTORCYCLE AT 1-888-899-2997.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).