Campaign 04V-562

On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment

View NHTSA filingAll Mobility Works campaigns
Defect summary

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy

DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Notes

SURE-LOK RECALL NO. 04E-058.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Source: NHTSA ODI recalls file, campaign 04V562000. Text as published by NHTSA.
Vehicles covered

16 product lines are covered

Owner complaints filed with NHTSA about adaptive equipment on these vehicles: 9, of which 5 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 04V-562
MakeModelModel yearsComplaints on this component
Chrysler15001997 to 20040
Chrysler25001997 to 20040
Chrysler35001997 to 20040
FordE-1501997 to 20044
FordE-2501997 to 20042
FordE-3501997 to 20042
GMC15001997 to 20000
GMC25001997 to 20000
GMC35001997 to 20040
GMCSierra 15002001 to 20040
GMCSierra 250020041
GMCSierra 35001998 to 20020
MobilityworksFord E1502001 to 20030
MobilityworksFord E2502001 to 20030
MobilityworksFord E3502001 to 20030
MobilityworksGMC 25002001 to 20030
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.