Campaign 10V-419

Plug in remote control receiver for the fireplace can overheat

Defect summary

NU WA IS RECALLING CERTAIN MODEL YEAR 2000-2010 RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Consequence

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy

NU WA IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Source: NHTSA ODI recalls file, campaign 10V419000. Text as published by NHTSA.

Vehicles covered

7 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 3, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 10V-419
Make	Model	Model years	Complaints on this component
Custom Campers	LS	2005 to 2009	0
NU WA	Champagne Edition	2000 to 2010	2
NU WA	Discovery Series	2000 to 2010	0
NU WA	Premier	2000 to 2006	1
NU WA	Snowbird SE102	2000 to 2002	0
NU WA	Snowvilla	2004	0
NU WA	Swnovilla	2003	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

EQ10006 Dimplex Fireplace Remote Control Kits
Opened Jun 22, 2010, closed Mar 28, 2011

13V-273 Jun 26, 2013
Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear
12V-082 Mar 1, 2012
Some of these pumps may not have been properly heat treated
10V-609 Dec 1, 2010
Population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high…
10V-445 Sep 23, 2010
Units involved use an aluminum tube to carry liquid propane gas from the oven control valve to the gas orifice which supplies gas to the burner
08V-359 Jul 21, 2008
Refrigerator may have a defect in the boiler tube
07V-077 Mar 5, 2007
Certain recreational vehicles equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube