Campaign 10V-505

Plug in remote control receiver for the fireplace can overheat

View NHTSA filingAll Crossroads RV campaigns
Defect summary

CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Consequence

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy

CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Source: NHTSA ODI recalls file, campaign 10V505000. Text as published by NHTSA.
Vehicles covered

8 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 4, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 10V-505
MakeModelModel yearsComplaints on this component
CrossroadsALL American2002 to 20030
CrossroadsHampton2008 to 20110
CrossroadsKingston2008 to 20100
CrossroadsParadise Pointe2002 to 20082
CrossroadsSeville2008 to 20110
CrossroadsSilverado2003 to 20061
CrossroadsTranquility2009 to 20110
CrossroadsZinger2010 to 20111
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.