Campaign 11V-577

Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the “generator ready” option, or with standard…

View NHTSA filingAll Keystone RV campaigns
Defect summary

KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.

Consequence

CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.

Remedy

KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Source: NHTSA ODI recalls file, campaign 11V577000. Text as published by NHTSA.
Vehicles covered

10 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 6, of which 2 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 11V-577
MakeModelModel yearsComplaints on this component
KeystoneAlpine2010 to 20110
KeystoneAvalanche2010 to 20110
KeystoneChallenger2009 to 20100
KeystoneEverest2009 to 20100
KeystoneFuzion2009 to 20115
KeystoneMontana2009 to 20111
KeystoneMontana BIG SKY20090
KeystoneMontana High Country2010 to 20110
KeystoneMontana-Big SKY2009 to 20110
KeystoneMontana-Mountaineer2010 to 20110
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.