Campaign 12V-323

For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production

View NHTSA filingAll Van Hool campaigns
Defect summary

Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."

Consequence

In the event of a crash, there is an increased risk of injury to the seat occupant.

Remedy

Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.

Notes

Van Hool's recall campaign number is P698.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 12V323000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about seats on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 12V-323
MakeModelModel yearsComplaints on this component
VAN HoolTD9252011 to 20120
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.