Campaign 12V-350

Furnaces were produced with a defective gas control valve which can stick in the open position

View NHTSA filingAll Thor Industries campaigns
Defect summary

Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.

Consequence

If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.

Remedy

Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 12V350000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about equipment on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 12V-350
MakeModelModel yearsComplaints on this component
CrossroadsHampton2010 to 20110
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.