Campaign 13V-303

During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard

View NHTSA filingAll Ford campaigns
Defect summary

Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."

Consequence

In the event of a crash, an occupant could be at an increased risk of an injury.

Remedy

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 13V303000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about structure on these vehicles: 13, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 13V-303
MakeModelModel yearsComplaints on this component
FordRedundant C-Max Hybrid201313
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.