Campaign 14V-417

In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed

View NHTSA filingAll General Motors campaigns
Defect summary

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 14V417000. Text as published by NHTSA.
Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 7, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 14V-417
MakeModelModel yearsComplaints on this component
BuickEncore2013 to 20142
BuickVerano2013 to 20141
ChevroletCruze2013 to 20142
ChevroletSonic2012 to 20142
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.