Campaign 14V-581

Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only

Defect summary

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

Consequence

The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

Remedy

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 14V581000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about hybrid and electric propulsion on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 14V-581
Make	Model	Model years	Complaints on this component
Infiniti	Q50 Hybrid	2014	1
Infiniti	Q70 Hybrid	2014	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.