Campaign 16V-411Do not drive

Affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers,…

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Defect summary

Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Synergy transit buses manufactured March 23, 2015, to April 29, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.

Consequence

The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.

Remedy

Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Forest River customer service at 1-574-262-2212 or Freightliner customer service at 1-800-547-0712. Forest River's number for this recall is 35-06022016-0207.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 16V411000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 16V-411
MakeModelModel yearsComplaints on this component
Glaval BUSSynergy20150
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.