Campaign 16V-495

Transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture

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Defect summary

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.

Consequence

If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.

Remedy

Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 16V495000. Text as published by NHTSA.
Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 25, of which 2 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 16V-495
MakeModelModel yearsComplaints on this component
Ram3500201619
Ram450020160
Ram550020166
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.