Campaign 16V-519

Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes

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Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence

Air bags that deploy with excessive force may increase the risk of injury.

Remedy

Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 16V519000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about airbags on these vehicles: 6, of which 3 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 16V-519
MakeModelModel yearsComplaints on this component
AudiQ720176
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.