Campaign 16V-644

On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly

View NHTSA filingAll Mazda campaigns
Defect summary

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 16V644000. Text as published by NHTSA.
Vehicles covered

5 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 325, of which 12 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 16V-644
MakeModelModel yearsComplaints on this component
MazdaCX-320162
MazdaCX-52013 to 201693
MazdaMAZDA32010 to 2013210
MazdaMAZDA52012 to 201512
MazdaMAZDASPEED32010 to 20138
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.