Campaign 17V-437

While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy…

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Defect summary

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V437000. Text as published by NHTSA.
Vehicles covered

19 product lines are covered

Owner complaints filed with NHTSA about airbags on these vehicles: 446, of which 190 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-437
MakeModelModel yearsComplaints on this component
BuickEncore2014 to 201741
BuickLacrosse2014 to 201621
CadillacEscalade2015 to 20169
CadillacEscalade ESV2015 to 20160
ChevroletCaprice Police Pursuit2014 to 20161
ChevroletCheverolet SS2014 to 20166
ChevroletCorvette2014 to 20179
ChevroletSilverado 15002014 to 2017160
ChevroletSilverado 25002015 to 201620
ChevroletSilverado 35002015 to 20163
ChevroletSpark EV2014 to 20164
ChevroletSuburban2015 to 201617
ChevroletTahoe2015 to 201621
ChevroletTrax2015 to 201631
GMCSierra 15002014 to 201777
GMCSierra 25002015 to 20178
GMCSierra 35002015 to 20174
GMCYukon2015 to 201610
GMCYukon XL2015 to 20164
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.