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Data through Oct 2026
Campaign 17V-789

Laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally

View NHTSA filingAll Grand Design RV campaigns
Defect summary

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Consequence

If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

Remedy

Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V789000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 7, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-789
MakeModelModel yearsComplaints on this component
Grand DesignImagine2017 to 20183
Grand DesignReflection2017 to 20184
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.