Campaign 18V-262

Lower loop of a rear shock absorber may separate from its base due to an incorrect welding process

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Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process

Consequence

If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 18V262000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about suspension on these vehicles: 10, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 18V-262
MakeModelModel yearsComplaints on this component
VolkswagenTiguan201810
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.