Campaign 18V-824

Instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open

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Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence

If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Remedy

Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 18V824000. Text as published by NHTSA.
Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 440, of which 14 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 18V-824
MakeModelModel yearsComplaints on this component
VolkswagenAtlas2018 to 2019186
VolkswagenJetta2019154
VolkswagenTiguan2018 to 2019100
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.