Campaign 19V-348

Loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall

Defect summary

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence

A loss of power steering assist or a stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V348000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 774, of which 29 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-348
Make	Model	Model years	Complaints on this component
Chrysler	Pacifica	2017 to 2019	774

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.