Campaign 19V-413

These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed

View NHTSA filingAll Life Line Emergency Vehicles campaigns
Defect summary

Life Line Emergency Vehicles (Life Line) is recalling certain 2017-2018 Ford chassis-based Type I ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy

Life Line will work with ASA to notify owners and provide a remedy, free of charge. The recall began March 29, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Life Line Emergency Vehicles at 1-563-578-3317.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V413000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about equipment on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-413
MakeModelModel yearsComplaints on this component
LifelineType I2017 to 20180
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.