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Campaign 19V-466

Affected monitors may revert back to the factory default settings which may cause the camera image to be reversed

View NHTSA filingAll SVO Group campaigns
Defect summary

SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V466000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 2, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-466
MakeModelModel yearsComplaints on this component
FordE-3502017 to 20180
FordE-4502017 to 20182
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.