Campaign 19V-491

DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive

Defect summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.

Consequence

A loss of drive increases the risk of crash.

Remedy

Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V491000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about hybrid and electric propulsion on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-491
Make	Model	Model years	Complaints on this component
Toyota	Prius C	2018 to 2019	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

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