Campaign 19V-821

Threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from…

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.

Consequence

A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V821000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 4, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-821
MakeModelModel yearsComplaints on this component
Mercedes-BenzS5602018 to 20194
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.