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Campaign 19V-894

Front shocks may separate from their upper mount on the front suspension

View NHTSA filingAll Maintainer of Iowa campaigns
Defect summary

Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling one 2019 Custom Bodies Heavy Rescue emergency response vehicle. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Consequence

A loss of power steering assist increases the risk of a crash.

Remedy

Maintainer has notified the owner, and a Spartan dealer will install new shock bolts, and shims if necessary, free of charge. The recall began December 20, 2019. Owners may contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V894000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-894
MakeModelModel yearsComplaints on this component
MaintainerCustom Body20190
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.