Firefly Integrations, LLC (Firefly) is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.
If too much voltage is applied to the unit and the circuit board becomes damaged, there would be an increased risk of a fire.
Firefly has notified the RV manufacturers that purchased the affected multiplex units and dealers for those RV manufacturers will add an additional circuit module to the existing component board to provide reverse polarity and over-current protection. Owners may contact Firefly customer service at 1-574-825-4600.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. Please be reminded of the following requirements:Please be reminded that under 49 U.S.C. ยง 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.We understand that Firefly may not be able to file the required recall completion rate reports since Firefly will not be doing the repairs directly.