Campaign 20V-286

Front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly

Defect summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

Consequence

If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V286000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about suspension on these vehicles: 27, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-286
Make	Model	Model years	Complaints on this component
Toyota	RAV4	2019 to 2020	26
Toyota	RAV4 Hybrid	2019 to 2020	1

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

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16V-596 Aug 12, 2016
Affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing
16V-367 May 26, 2016
Front strut mounting bearings can be damaged when a high load is applied to the strut, such as driving over a large bump
15V-228 Apr 17, 2015
During installation of these coil springs, the rear suspension components may not have been properly tightened
15V-098 Feb 19, 2015
Affected vehicles may have improperly tightened rear axle bearing bolts
14V-732 Nov 13, 2014
In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing