Campaign 20V-395

Incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.

Consequence

If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V395000. Text as published by NHTSA.
Vehicles covered

7 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 2, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-395
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG C632019 to 20200
Mercedes-BenzAMG C63 S2019 to 20200
Mercedes-BenzAMG GLC6320201
Mercedes-BenzAMG GLC63 S20200
Mercedes-BenzAMG GT532019 to 20201
Mercedes-BenzAMG GT632019 to 20200
Mercedes-BenzAMG GT63S2019 to 20200
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.