Campaign 20V-636

Powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine

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Defect summary

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Consequence

If the engine overheats, it can result in engine damage and increase the risk of a fire.

Remedy

Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V636000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 3, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-636
MakeModelModel yearsComplaints on this component
FordTransit Connect2019 to 20203
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.