Campaign 20V-658

Padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash

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Defect summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Consequence

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V658000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about structure on these vehicles: 3, of which 2 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-658
MakeModelModel yearsComplaints on this component
AudiQ72018 to 20203
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.