Campaign 20V-788

Right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time

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Defect summary

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Consequence

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V788000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 207, of which 12 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-788
MakeModelModel yearsComplaints on this component
FordExplorer2020 to 2021193
LincolnAviator2020 to 202114
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.