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Campaign 20V-798

DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power

View NHTSA filingAll Honda campaigns
Defect summary

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V798000. Text as published by NHTSA.
Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 34, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-798
MakeModelModel yearsComplaints on this component
HondaAccord Hybrid202011
HondaCR-V Hybrid202013
HondaInsight2020 to 202110
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.