Campaign 21V-110

Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect

Defect summary

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Consequence

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Remedy

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 21V110000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 55, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-110
Make	Model	Model years	Complaints on this component
Polestar	Polestar 2	2021 to 2022	55

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.