Campaign 21V-223

Image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image

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Defect summary

Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C09.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 21V223000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 19, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-223
MakeModelModel yearsComplaints on this component
LincolnAviator2020 to 202119
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.