Campaign 21V-316

Retention pins could loosen and allow the roof rail covers to detach from the vehicle

View NHTSA filingAll Ford campaigns
Defect summary

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 21V316000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about structure on these vehicles: 1,684, of which 26 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-316
MakeModelModel yearsComplaints on this component
FordExplorer2016 to 20191,684
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.