Campaign 21V-421

Communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag…

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Defect summary

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Consequence

The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.

Remedy

The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V421000. Text as published by NHTSA.
Vehicles covered

10 product lines are covered

Owner complaints filed with NHTSA about airbags on these vehicles: 60, of which 15 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-421
MakeModelModel yearsComplaints on this component
BuickEnvision20211
CadillacCT420210
CadillacCT520212
CadillacEscalade20211
CadillacEscalade ESV20210
ChevroletCorvette20211
ChevroletSuburban20216
ChevroletTahoe202127
GMCYukon202118
GMCYukon XL20214
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.