Campaign 21V-638

Incorrect front passenger air bag may have been installed during a prior repair

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V638000. Text as published by NHTSA.
Vehicles covered

6 product lines are covered

Owner complaints filed with NHTSA about airbags on these vehicles: 807, of which 48 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-638
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG C632012 to 20144
Mercedes-BenzC2502012 to 2015432
Mercedes-BenzC3502012 to 201553
Mercedes-BenzE3502011 to 2014288
Mercedes-BenzE4002015 to 201630
Mercedes-BenzRedundant C63 AMG20150
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.