Campaign 21V-735

Video output may fail, preventing the rearview camera image from displaying

View NHTSA filingAll Ford campaigns
Defect summary

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V735000. Text as published by NHTSA.
Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 186, of which 9 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-735
MakeModelModel yearsComplaints on this component
FordExplorer2020 to 2021140
LincolnAviator2020 to 202119
LincolnCorsair2020 to 202127
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.