Campaign 21V-774

Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive…

Defect summary

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V774000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 12, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-774
Make	Model	Model years	Complaints on this component
Infiniti	QX60 Hybrid	2014 to 2017	9
Nissan	Murano Hybrid	2015 to 2016	1
Nissan	Pathfinder Hybrid	2014 to 2015	2

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

3 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-081 Feb 11, 2026
Gears in the electronic throttle body assembly may break
26V-080 Feb 11, 2026
Increased temperatures can break down the engine oil, which may cause the engine bearings to seize and become damaged, leading to engine failure
25V-508 Aug 7, 2025
Due to a software logic error, the daytime running lights may dim unexpectedly when the idle start-stop feature cycles the engine from off to on
25V-437 Jun 27, 2025
Engine bearings may have manufacturing defects that can lead to engine failure
21V-839 Oct 26, 2021
Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse
21V-234 Apr 4, 2021
After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine