Campaign 21V-852

Steering gear may have an incorrectly assembled or missing drive bushing

Defect summary

Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

Consequence

An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

Remedy

A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V852000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 17, of which 6 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-852
Make	Model	Model years	Complaints on this component
Volkswagen	ID.4	2021	17

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-590 Sep 11, 2026
One of the bolts that attaches the steering rack to the subframe may corrode and break
25V-526 Aug 13, 2025
Tie rod bolt on the rear axle assembly may be loose, which can lead to a loss of vehicle control
21V-027 Jan 27, 2021
Production deviation in the belt pully can prevent the circlip from properly engaging the steering rack
21V-026 Jan 27, 2021
Front steering knuckle may fracture in the area of the strut mounting
20V-712 Nov 17, 2020
One or both steering knuckles may have been damaged during production
20V-149 Mar 16, 2020
Bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control