Campaign 21V-885

Machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist

Defect summary

Jayco, Inc. (Jayco) is recalling certain 2021 Class A Cornerstone motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.

Consequence

A loss of power steering assist increases the risk of a crash.

Remedy

A Spartan or Shyft Group repair center will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed January 12, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V885000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-885
Make	Model	Model years	Complaints on this component
Entegra	Cornerstone	2021	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24V-161 Feb 29, 2024
Steering gear may have foreign material inside the gear that could build pressure within the system, resulting in a loss of power steering assist
22V-290 May 3, 2022
Inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid
22V-059 Feb 3, 2022
Steering arm and tie rod bolts may have a defective seam that can fracture
22V-053 Feb 2, 2022
Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach
19V-625 Aug 28, 2019
Upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose