Campaign 21V-902

Fastener used to secure the spring-assist ramp door cables may be the incorrect type and over-tightened, which could cause the cable bushings to fail

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Defect summary

Aluminum Trailer Company (ATC) is recalling certain 2021 Quest and Raven trailers equipped with a spring-assist ramp door assembly. The fastener used to secure the spring-assist ramp door cables may be the incorrect type and over-tightened, which could cause the cable bushings to fail.

Consequence

Cable bushing failure may cause the cables to retract forcefully, increasing the risk of injury.

Remedy

ATC will supply new materials and work instructions to replace the existing ramp door cable fastener assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact ATC customer service at 1-877-441-2440, ext. 342.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V902000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-902
MakeModelModel yearsComplaints on this component
ATCQuest20210
ATCRaven20210
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.