Campaign 21V-954

Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly

Defect summary

Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.

Consequence

The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.

Remedy

Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V954000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 2, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-954
Make	Model	Model years	Complaints on this component
Subaru	Ascent	2020	2

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

19V-065 Feb 6, 2019
Connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance
16V-292 May 11, 2016
Steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the…
13V-194 May 13, 2013
In the affected vehicles, the inner and outer shafts of the steering column assembly may become disengaged from one another
10V-283 Jun 24, 2010
Wiring in the steering column electrical roll connector located behind the vehicle's steering wheel may develop stress cracks and eventually break
00V-391 Nov 21, 2000
Vehicle description: passenger vehicles
00V-091 Mar 24, 2000
Vehicle description: passenger vehicles